Product Specialist - Hospitality IT
Beds, up to £40k + benefits
This is a fantastic opportunity to join a small, well-established technology R&D company that delivers solutions into some of the biggest names in the world of Hospitality.
This is a new, varied, highly customer-centric role. It would suit perfectly someone who has gained their IT experience in a Hospitality setting, is able to gain a detailed understanding of my client's product set and how it is best deployed and used in Hospitality settings - pubs, restaurants etc - to enable customers to get the most out of it.
The role involves providing technical advice and support to partners and end customers on my client's hardware and software solutions, how they integrate best with other systems (e.g. EPOS) and business processes, documenting, testing and delivering solutions
Responsibilities
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Advising partners and end customers on all aspects of a range of hardware and software solutions
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Providing technical support and advice
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Acting as a subject-matter expert on the company's solutions
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Interacting with internal teams and external stakeholders
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Project Management
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Testing of new products
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Providing documentation
Requirements
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A proven background in supporting IT applications
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Strong aptitude for learning new systems
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Experience of software and/or EPOS systems in a hospitality setting
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Excellent communication skills
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Self-starting and flexible, able to take on a variety of tasks
For more information, or to apply, please get in touch: steve@nemoresourcing.co.uk