nemo

Customer Support Technician – Motorsport
This is a fantastic opportunity to join an award-winning tech company that provides systems to the Motorsport and Automotive industries. We’re looking for someone with a keen interest in the sector, who can provide top-notch technical support to customers across a range of fascinating products.
 
This is a varied role, highly customer-oriented, needing excellent problem-solving skills and a keen eye for detail. It includes product testing alongside providing support and guidance to customers so they get the most out of our client’s products.
 
The role is office-based and you’ll receive all the training and tools you’ll need in terms of the product set.
 
Customer Support Technician – Motorsport – responsibilities

• Providing prompt and efficient technical support

• Responding to customer inquiries and resolving issues

• Guiding customers on the use of products & services

• Conducting product testing

 
Customer Support Technician – Motorsport – requirements

• Work or academic experience in Motorsport or OEM Automotive industries

• Experience of vehicle data analysis, race data analysis/telemetry or vehicle testing

• Preferably some experience in a technology-related customer support role

• Excellent troubleshooting and team working skills

• Very good written and verbal communication skills

• Full UK driving licence

• Knowledge of vehicle data acquisition, CAN or GPS would be beneficial

• Any Product Testing experience would also be useful

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If you have any questions or would like an informal chat in the first instance, please get in touch. Or if you're ready to apply, please send your CV and we'll get straight back to you. steve@nemoresourcing.co.uk